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FAQ
mNotify Omnichannel is a single platform that brings all our products and services together - including BMS, USSD, Chatbots Africa, Phone Anchor and more - so you can access every mNotify solution you need from one place instead of managing separate platforms.
Bulk Messaging Solutions (BMS) is mNotify's core messaging platform for reaching customers at scale - covering SMS, voice calls, AI messaging, template messaging, scheduled campaigns and self-service 2FA, all from one dashboard.
Chatbots Africa is mNotify's conversational AI platform for automating customer conversations - covering WhatsApp API messaging, AI-powered e-commerce automation, FAQ handling, custom chatbot flows and embeddable chat widgets.
Phone Anchor is mNotify's cloud call centre and telephony platform, offering AI-assisted call routing, call transcription, multi-agent management and CRM integrations for running inbound and outbound support operations.
mVotix (Votix) is mNotify's ticketing and event management platform - create events, sell tickets, manage attendees and track real-time analytics for every event, all in one place.
mNotify builds AI-driven communication systems - including intelligent chatbots, AI-enhanced voice agents, and automated workflows - to automate interactions, surface actionable insights, and drive measurable results for businesses across African markets.
mNotify offers solutions across SMS messaging, voice/IVR, intelligent chatbots, developer-friendly APIs, and end-to-end automation services, plus professional services to design and deploy those solutions.
Yes - mNotify offers custom software and AI development services from discovery and design through to development and deployment. Reach out via the contact form or email support@mnotify.com to discuss your project and get a proposal.
Yes - mNotify develops custom solutions that integrate with your CRM and back-office systems using secure APIs and connectors. Tell us about your tech stack via the contact form or email support@mnotify.com and our team will follow up with an integration approach and next steps.
Submit the contact form or email support@mnotify.com - the mNotify team will review your needs, recommend the right solution, and arrange a strategy conversation or demo as needed.